Refund Policy

This Refund Policy applies to subscriptions purchased through Stripe on our website. For support, contact [email protected].

Subscription charges

Subscriptions are billed monthly and renew automatically unless canceled. You can cancel at any time; access continues until the end of your current billing period.

Refund eligibility

• Technical failure: If the service was unavailable or unusable for a material portion of your billing period, we may issue a prorated refund.
• Accidental duplicate charge: We will correct and refund duplicate billing errors.
• Other cases: We review requests case-by-case, focusing on fairness and system integrity.

How to request a refund

Email [email protected] with:

• Your account email
• The charge date
• A brief explanation

Processing time

Approved refunds are issued back to the original payment method. Timing depends on your bank/card provider.

Contact

RoxyFoxy Analytics, LLC
2041 East St PMB 1512, Concord, CA 94520
[email protected]